Swimming School Terms & Conditions

All clients are expected to abide by these terms and conditions. In the unlikely event of failing to do so, a customer may be requested to cease lesson’s with Atlantis Swimming School. A refund will not be eligible in these circumstances. Clients are responsible for their children at all times (except whilst in the pool) and must inform the teacher prior to the lesson of any concerns they have. Clients must accept at times there will be physical contact between the teacher and their child, in a professional, caring manner.


Our lessons/terms are approximately 10 weeks in duration. When a class is booked, full payment is requested to secure the place within 72 hours. Classes may be joined at ANY point in the term (clients pay for classes remaining). Bookings are not confirmed until payment has been received. You will always be provided with a confirmation of your booking via email.


We have a no refund policy once the course has started except in extenuating circumstances, considered on a case by case basis such as broken limbs/operations

If you wish to cancel a booking you must do so by contacting us in writing 1 week before your first lesson. A refund may be given (depending on circumstances).

Admin Fee of 20% will be deducted on any refunds & missed lessons are not possible to credit.

In the unusual event of a pool closure we will make every attempt to contact our customers as soon as possible. A credit note will be given in lieu of future payment for the following term. In the instance where a pupil is not returning to our classes for a further term, a refund for cancelled lessons will be given.


BACS fees are a one-off payment - to be paid in full. Clients will be asked by text during the term (typically around week 6/7) if they wish to continue with the lessons on the next term. The place will be held for 10 days. If payment isn’t received within the 10 days we will contact the client via call/text/email. If we receive no response, your child will be removed from the class list, and offered on a “first come served” basis to both new and existing swimmers.

Atlantis Swimming School reserves the right to increase course fees.

Fee’s will be advertised in advance of any new course.

Parents/Guardian Responsibility

A parent/carer must remain on site for the duration of the lesson and must supervise children always inside and outside the pool building and parking areas.

You must inform us of any change in address, contact details, swimmer’s health or condition and if there is a change of Guardian / Carer details.

Atlantis Swimming School will not accept liability for the loss of or damage to any person effects brought to any session and you are therefore requested to ensure that no value items are left unattended.


All data is protected by the Data Protection Act of 2018.


Please continually check our noticeboard for viewing dates/course dates. We have a facebook page that is updated regularly and our own website. All enrolment information will be sent out via text message.


  • Swimmers, parents, guardians, siblings or all other associates, must observe the venue entry rules & respect all other rules whilst on site.
  • This site follows a strict no smoking policy, including use of vapes anywhere on the premises. Alcohol consumption is also not prohibited on site.
  • Food is strictly forbidden in the pool building and mess on the floor should be kept to a minimum (mud/grass). Please inform a member of staff if the area needs to be cleaned.
  • We will not tolerate any unacceptable behaviour towards any members of our staff, that may cause them to feel offended, afraid, threatened or intimidated.
  • No outdoor shoes to be worn on the poolside. This is in accordance with the school's own health & safety policy.
  • Adults MUST not use the urinals at any time.
  • There must be no recording, filming or photographic equipment including mobiles phones with cameras used with the venue. This is in accordance with the child protection rules.
  • Parents MUST check the viewing dates on the noticeboard and only enter poolside on the correct viewing date.
  • Parents MUST leave poolside 5 minutes before the end of the session. This will be prompted by the instructors in the pool.
  • The poolside door and outside door MUST not be blocked for fire safety regulations.
  • Clients must follow pool procedures as advised to them at the time of confirmation. Please aim to arrive no more than 10 minutes before the lesson (child only, to poolside 5 minutes before) and leave no more than 15 minutes after the lesson to help improve changing room comfort.
  • If these are not followed, the instructors will if necessary ask a parent/guardian to return to the changing room until the session has finished.


Website Terms & Conditions


These Terms of Use ('Terms') govern all use of www.atlantisswimmingschool.co.uk (the 'Site').

The Site is owned and operated by us, Atlantis Swimming School.

Use of the Site beyond that expressly permitted by these Terms, is unauthorised and unlawful.

We have the right to modify these Terms at any time.


The Site is provided free of charge to Users, and it and any information and analysis on or included in any email alert from us ('Material') is provided 'as is' and 'as available'. Any Material is provided in good faith, and whilst we will use reasonable endeavours to ensure the accuracy of Material, we make no warranties (express or implied) regarding accuracy or completeness or fitness for any purpose, and we expressly exclude any liability in respect thereof (other than warranties not capable of exclusion).

The information in the Material may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the Material up to date, and no liability for any failure to do so. No liability is accepted for any errors, or for any losses that may be incurred if any Material is relied on.

Material is intended for general reference only. Application of Material to any specific instance or for any particular purpose is a User's sole responsibility.

Except as stated below, the contents of this Site may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without our prior express written permission.

You may print or download to disk the contents of an individual page of this Site for the purpose of private and personal non-commercial use. You may also permit your computer to make an electronically stored, transient copy of Material from the Site for the purpose of viewing it while connected to the Internet only. However, you may only make one copy of any Material.

You may not distribute, display or copy any Material to third parties including (but not limited to) 'caching' any material from the Site for access by third parties, and 'mirroring' any Material on this Site.

You must ensure that your use of the Site and of any Material is in no way unlawful, and you will fully indemnify us against any liability we may incur as a result of any use by you which is unlawful, or which is in breach of these terms.

Intellectual Property Rights

The copyright and database right in any Material remain the property of Atlantis Swimming School or of the copyright owners (as the case may be). Under no circumstances will you have any claim to copyright or ownership of any intellectual property rights in any Material.

Unless otherwise specified, each author of Material on the Site has asserted his/her moral right pursuant to Section 77 of the Copyright Designs and Patents Act 1988 to be identified as the author thereof.

External Links

Certain sections of the Site contain links to external web sites maintained and operated by third parties. These links are provided solely for the convenience of Users, and the provision of such links does not imply any endorsement of or affiliation with such website. We are not responsible for any information on any such third party's website.

You must remove and not reinstate any link to this website from any other website if we request you to do so. You may not create any link to or use any portion of this Site in any manner that may create confusion either about the identity of this Site (or about us as the source of origin of such portion of this Site), or in any manner that may create a likelihood of confusion as to sponsorship of third party content by us, or as to an affiliation with this Site or with us.


To the extent permitted by the applicable law, we disclaim all representations and warranties with respect to the Site and any Material thereon, either express or implied, including but not limited to any implied warranties of merchantability or fitness for any particular purpose; in no event will we be liable for indirect, special, incidental or consequential loss or damage which may arise in respect of the Site, its use, or in respect of other equipment or property, or for loss of profit, business, revenue, goodwill or anticipated savings, even if we have been advised of the possibility of such loss.

In the event that any exclusion or other provision contained in these Terms be held to be invalid for any reason and we become liable for loss or damage that could otherwise have been limited, such liability shall be limited to £100.

We do not exclude liability for death or personal injury to the extent only that the same arises as a result of negligence for which we are liable.


By using the Site you agree to be bound by these terms. These terms supersede all prior agreements and (together with the Privacy Policy) are complete and exclusive. No oral or written information given by us or on our behalf shall create a warranty or collateral contract, or in any way increase the scope of our liability, and you may not rely on any such information. Except as otherwise provided, no addition, amendment or modification of these Terms shall be effective, unless in writing and signed or accepted by us.

This Site is aimed at users in the United Kingdom. Where UK regulatory authorities have jurisdiction over the contents of this Site, we have attempted to ensure compliance with the requirements of such regulatory body. However, some of the information in the pages contained in this Site is not intended for access from certain other jurisdictions, and no representation or warranty is made as to whether the information available in this Site complies with the regulatory regime of jurisdictions other than the United Kingdom.

These Terms and all use of the Site are governed by the laws of England and any questions arising shall be dealt with only by the English courts.

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Booking Form

Call us on 07540 418124 or alternatively fill in the form below and we shall be in touch within 2 working days.

Atlantis Swimming School has earned itself an excellent reputation for providing very high standards of tuition and also for its friendly and caring teaching environment.